NWTC-Marinette - Fall 2009
 

Credit -Policies/Procedures Fall 2009  Wait list (0/8) Class Number: 82519 Instruction Mode: In Person  Location: Marinette 
Capacity: 24 Current Enrollment: 24  Start Date: Tuesday, August 25, 2009 End Date: Tuesday, December 15, 2009 Meeting Pattern:
T  Time: 5:00 PM - 7:40 PM Class Room: Marinette Campus Room 120  Instructor: Lloyd Cook  Office Hours: NWTC -by appointment
T  7:40-8:00PM. E-mail: lloyd.cook@nwtc.edu

DESCRIPTION: CREDIT POLICIES AND PROCEDURES ...credit/collection policies, procedures, and law, credit investigations, evaluate
credit worthiness, support credit decisions, create credit forms, fraud, bankruptcy, techniques to control and manage accounts receivable.

Syllabus, based on the Syllabus of Betty Messenger - NWTC-Green Bay) Syllabus Revision # 1 dated 08/18/09

Principles of Business Credit 6^th Edition - 2009 published by
The National Association of Credit Management (NACM)  http://www.nacm.org/
We'll be using PBC 6^th Edition of the Textbook this semester...

Course Description: This course provides the opportunity for the learner to develop the knowledge and understanding of…credit/collection policies, procedures, and law; credit investigations; evaluate credit worthiness; support credit decisions; examine credit forms; fraud; bankruptcy; techniques to control and manage accounts receivable; and contract law.

Pre-requisites: None

Course Outcomes:  After successfully completing this course, learners will be able to:

  1.      Summarize the role of credit in our economy.

  2.      Explain the goals and core activities of a credit department.

  3.      Identify the various laws impacting credit.

  4.      Examine a credit application, trade and bank reference inquiry forms.                    

  5.      Identify the major factors that influence terms of sale.

  6.      Differentiate between direct and indirect credit investigations.

  7.      Summarize what non-financial analysis focuses on.

  8.      Summarize the possible signs of fraud.

  9.      Describe the methods for establishing credit limits and then make credit decisions.

10.      Explain Chapters 7, 9, 11, 12, and 13 of the Bankruptcy Code.

11.      Identify the steps in the collection process.

12.      Identify the key elements of contract law

Grading System: Final grades will be based on points using the following criteria:  Note:
each student will start the course with 985 points.

You may choose to:  Keep your points, Lose Your Points, or Keep Your Points and Add to Your Total...it's your choice!

We'll need a Credit (Procedures) Scoring Keeper to track all of these points... of course.

GRADING SCALE:  A=90-100, B=80-89, C=70-79, D =60-69, F=below 60

Credit (Procedures) Scoring			Equivalent Grading System
Core Abilities incl HW (10)	200	18%	985 - 1,100	Points = A  (90 - 100)
Chapter Reports (10) 1 per Chapter)	200	18%	875 -    904	Points = B  (80 - 89)
Portfolio (build during the semester)	200	18%	765 -    874	Points = C  (70 - 79)
Team Presentation (1)	125	9%	655 -    764	Points = D  (60 - 69)
Team Project (1)	125	9%	Below   655	Points = F (Below 60)
Tests With a Twist (2)	200	18%
Special Projects/Extra Credit	50	5%
Total	1,100	100%

Individual Portfolio:
    1. Format
        * Three-ring binder or PowerPoint Presentation
        * Table of contents (Table and contents must have page numbers.)
        * Dividers with tabs separating each section (Tabs must be labeled.)
    2. Components:
        * Demonstrates creativity (As per example shown in class.)
        * Demonstration of understanding of course material (Instructor will advise what items must     be         included.)
        * Presented in a professional manner (Typed. No handwritten. Overall presentation of portfolio must
           be professional as per example shown in class. Note: Doing the portfolio in color is not a requirement.) Submitted on time (If turned
           in late, fifty points will be deducted for each calendar day the portfolio is late.)

Team Presentation: A one hour presentation that covers the material in the chapter and additional research. Presentation must be informative, creative, fun (instructor will provide examples), and include handouts for the class. Instructor must receive a complete copy of the presentation.

Team Project: Create a credit application, trade, and bank reference inquiry forms. (If turned in late, fifty points will be deducted for each calendar day the project is late.)

Note: The maximum points a learner can receive for the team presentation and project is 245 points. Each learner will be evaluated by their team members using a CONFIDENTIAL PEER VETTING FORM. An average will be taken of the team member evaluations and a learner will have 0 – 245 points deducted from the maximum team points of 245.

Tests With a Twist: There are two tests. One is and Individual "Test" and the other is a Team "Test."  Tests With a Twist format. For each Chapter required on the test (3 or 3), develop two TF, two MC, and two short essay questions and answers for at least two of the Learning Objectives on the first page of each of the chapters covered in the test.

Test With a Twist 1 - Teams, covers chapter 1, 2 & 4. To comply with the test requirements, you much come up with 8 TF, 8MC, and 8 short essay questions & answers (a total of 36 questions/answers). Each student will present his/her test to the other students using the instructor's workstation. You may use the document camera or the instructor's computer to "give" your test to your fellow students. Answers must be hidden until your fellow students correctly answer the question, then must be displayed for all the students to see. Finally, you will be limited to a minimum and a maximum of 15 minutes to give your test. (900 sec/36 questions/answers = 25 seconds per question/answer.  If you are short on your required 15 minutes, you will have to fill in the rest of the time allotted.  If you go over, I will stop you at exactly 15 minutes & 30 seconds.  All tests will be timed and extra credit will be given if you make your presentation exactly 15 minutes (+/-30 seconds). Tests must be printed out and given to the instructor prior to giving your test. If you use PPT, you may print 6 slides per page. At the end of each test, each non-presenting student will be required to critique the presenting student's "Test."

Test With a Twist 2 - Team, covers chapter 5, 6, 10 & 11. To comply with the test requirements, you much come up with 8 TF, 8MC, and 8 short essay questions & answers (a total of 48 questions/answers). Each team will present their test to the other students using the instructor's workstation. All Team members must take an active role in presenting the test.  Teams may use the document camera or the instructor's computer to "give" your test to your fellow students. Answers must be hidden until your fellow students correctly answer the question, then must be displayed for all the students to see. Finally, you will be limited to 25 minutes to give your team test. (900 sec/36 questions/answers = 31.5 seconds per question/answer.

If you are short on your required 25 minutes, you will have to fill in the rest of the time allotted.  If you go over, I will stop you at exactly 25 minutes & 30 seconds.  All tests will be timed and extra credit will be given if you make your presentation exactly 25 minutes (+/-30 seconds). Tests must be printed out and given to the instructor prior to giving your test. If you use PPT, you may print 6 slides per page. At the end of each test, each non-presenting student will be required to critique the presenting team's "Test."

Credit Procedures Outline w/Timeline:  Aug 25 - Dec 15, 2009, Tue - 5:00PM - 7:40PM Marinette Campus Room 120
 

Week 1 (08-25)	Class Syllabus   Introductions, Teams Formed,  Draw for team presentations,  Chapter 1 PPT
Week 2 (09-01)	Chapter 2, Present Chapter Reports for Ch 1
Week 3 (09-08)	Chapter 4, Present Chapter Reports for Ch 2
Week 4 (09-15)	Chapter 5, Present Chapter Reports for Ch 4
Week 5 (09-22)	TEST with a Twist 1 - Team (Chapters 1, 2, & 4)
Week 6 (09-29)	Chapter 6, Present Chapter Reports for Ch 5
Week 7 (10-06)	Chapter 10, Present Chapter Reports for Ch 6
Week 8 (10-13)	Discuss team project, presentation, & Confidential Peer Vetting Form, Chapter 11, Present Chapter Reports for Ch 10
Week 9 (10-20)	TEST WITH A TWIST 2 - TEAM (Chapters 5, 6, 10, & 11) Present Chapter Reports for Ch 11, Work on team project & presentation
Week 10 (10-27)	Chapter 14, Work on team project & presentation
Week 11 (11-03)	Chapter 15, Present Chapter Reports for Ch 14, Work on team project & presentation
Week 12 (11-10)	Chapter 19, Confidential Peer Evaluations, Present Chapter Reports for Ch 15, Work on team project & presentation
Week 13 (11-17)	Activities & Lecture on Collections, Present Chapter Reports for Ch 19, Work on team project & presentation
Week 14 (11-24)	Lecture on Contract Law Work on team project & presentation
Week 15 (12-01)	Present Reports on Collections, Work on team project & presentation
Week 16 (12-08)	TEAM PRESENTATIONS 1 HOUR (2 of 3 teams present) Turn in Portfolios, Present Reports on Collections
Week 17 (12-15)	TEAM PRESENTATIONS 1 HOUR (1 of 3 teams present),  Present Team Projects (15 minutes each) and then... the Pizza Party and complete course vetting forms!

 Other Information

Supplies: One three-ring binder (2 ½ or 3 inch), dividers with tabs, and two diskettes (or the equivalent).

Core Abilities: See below

Chapter Reports: Article reports (you must research one for each chapter, bring to class each week, and present to the class from the
Instructor's Workstation.  You may use the overhead projector, computer/LCD Projector, PPT projected on the "Big Screen", video or any
other means to present your Chapter Report to the class.) Note:  Classroom activities, questions and comments that are relevant to the Chapter and to the Course are required. Chapter Reports cannot be made up during your presentation to the class... they must be prepared prior to class. You may use any resources at your disposal not limited to:  the internet, library, magazines, newspapers etc. Full credit(s) must be given to the source(s) contained in the content of your report. A minimum of 5 and a maximum of 10 minutes per report will be allowed... and will be timed. If you run out of time, you will be notified to stop your report presentation.  Questions from you classmates must be solicited.  At the end of each student's Chapter Report, each of the non-presenting students must critique the student's chapter report... verbally. Discussions regarding company’s policies and procedures, as well as personal experiences, must be held in confidence.

Attendance and Be On Time: Class attendance is an essential part of the learning process. All learners are expected to attend class and be prepared to participate. If you are unable to attend, you must contact me in advance. If you are absent, it is your responsibility to get all information missed by contacting another learner from your team. It is suggested that you exchange telephone numbers and e-mail addresses with your team members. Tardiness of more than five minutes or early departure may result in an absence for the class.

Counselor Intervention: When an instructor has concerns about a learner’s attendance and/or performance, the instructor is required by NWTC
policy to complete a “Student Referral Form.” This form is used so that the concerns of the instructor are recorded and the learner has the
opportunity to be informed of such. If an instructor completes such a referral form it is the Program’s expectation and requirement that the learner acknowledges this referral by meeting with a counselor.

Americans with Disabilities Act: NWTC complies with all provisions of the Americans with Disabilities Act and makes reasonable
accommodations upon requests. Please contact the Office on the NWTC-Marinette Campus or the Special Needs Office (Room SC 240) or call (920) 498-5498 for more information regarding the support services available.

Student Rights: For additional information regarding your rights as a student, including college policies on plagiarism, student rights and other services available at NWTC, please consult the NWTC Student Handbook, available through Student Services or on the NWTC webpage at http://www.nwtc.edu

Other Information: Professional conduct is expected in the classroom as a preparation for professional conduct in the business environment. This includes courtesy, cooperation and appropriate language and behavior. Disruptive behavior will not be tolerated. Learners may have light snacks and non-alcoholic beverages in the classroom. Learners are responsible for maintaining a clean environment. Please turn off cell phones and pagers before entering the classroom.  NOTE: Dishonesty, such as lying, cheating, and stealing are forbidden. Penalty may include having your final grade reduced to an “F”

CORE ABILITIES
Core abilities are transferable skills, knowledge and/or attitudes essential to an individual’s success regardless of occupation or community setting.
Work Productively. Working productively means an individual possesses and applies effective work habits and attitudes to set and achieve goals.
Learn Effectively. Learning effectively means an individual takes responsibility for self as a learner and organizes and uses learning activities to identify, and integrate information and ideas.
Communicate Effectively. Communicating effectively means an individual is able to apply appropriate writing, speaking, and listening skills in order to precisely convey information, ideas, and opinions.
Work Cooperatively. Working cooperatively means an individual is capable of working with others to complete tasks, solve problems, resolve conflicts, provide information, and offer support.
Model Responsible Behavior. Modeling responsible behavior means an individual recognizes an obligation to self and others for his or her decisions and actions.
Values Themselves. Valuing themselves means an individual recognizes their self-worth, development potential, and the value of positive lifestyles and work ethic.
Think Critically and Creatively. Thinking critically and creatively means an individual applies the principles and practices strategies, of analytical, purposeful, active, organized and innovative thinking.
Understand and Appreciate Diversity. Understanding and appreciating diversity means an individual recognizes and accepts that people are diverse.
Apply Relevant Technology. Applying relevant technology means that an individual will use technology to research topics and complete tasks.
Demonstrate Global Awareness and Sensitivity. Demonstrating global awareness and sensitivity means an individual knows of world events, and the impact of the global economy on life, work and opportunities.
Instructor’s Discretion: All attempts will be made to adhere to the format outlined in this syllabus. However, all information is subject to change at the instructor’s discretion. 

On-Line Resources:

* The History of Credit - MyVesta - a Non-Profit Consumer Education Organization
            http://www.myvesta.org/history/history_index.htm
* Credit Reporting Agencies (The Big Three):
            Equifax Information Service Center Box 740241 Atlanta, GA 30374-0241 800/685-1111
            http://www.equifax.com/
            Experian National Consumer Assistance Center Box 949 Allen, TX 75013-0949  888/397-3742
            http://www.experian.com/
            Trans Union Consumer Relations P.O. Box 1000 Chester, PA 19022 800/916-8800
            http://www.transunion.com/
* FDIC (Federal Deposit Insurance Corporation)
            Credit History 101: The ABCs of Credit Reports and Credit Scores
            http://www.fdic.gov/consumers/consumer/news/cnwin0203/ch101.html
* The FTC's Website on Credit (Federal Trade Commission)
            http://www.ftc.gov/bcp/menus/consumer/credit.shtm
* MyMoney.gov - Credit
            http://www.mymoney.gov/mymoneyinfo.shtml
* Federal Reserve Board (FRB) - Consumer Handbook to Credit Protection Laws
            http://www.federalreserve.gov/pubs/consumerhdbk
* NACM - National Association of Credit Management
            http://www.nacm.org/
* Problem-Based Learning: Exploiting Knowledge of how People Learn to Promote Effective   Learning
            http://www.bioscience.heacademy.ac.uk/journal/vol3/beej-3-5.htm  E J Wood - School of     Biochemistry & Molecular Biology, and Learning
            and Teaching Support Network (LTSN) for Bioscience, University of Leeds, Leeds LS2 9JT, UK (Includes The Learning Pyramid)

Note:  This syllabus is subject to revision.  Syllabus Revision # 1 dated 08/18/09

Copyright © 1996 - 2009 Lloyd Cook
BS - Managerial Accounting - UW-Green Bay.
5 year teaching certificate - Accounting/Computer Applications -
  WI Technical College System
Certified Accelerated Learning Facilitator - NWTC-Green Bay
Adjunct Instructor (Digital Photography, Digital Photo Enhancement, Digital Gadgets, Scanners, Internet, E-mail, Web Design, MS Office, Windows XP, &
   All Accounting Courses, Economics & Credit Procedures) - NWTC-Marinette
Adjunct Instructor (Financial & Managerial Accounting) - Silver Lake College, Manitowoc, WI (NWTC-Marinette Campus)
Adjunct Instructor (MS Office, Windows, Adobe PhotoShop, Internet, Web Design, & College For Kids) UW-Marinette.
Certified Web Master. Member of: National Society of Accountants  International Webmasters Association (IWA)
 Internet Society (ISOC)  Html Writers Guild (HWG)
Educator member of the Student Photographic Society at studentPhoto.com
Last updated Monday, August 24, 2009 Home